"System lockups were a frequent occurrence during busy sales events. Frequent loss of communication between the POS system and the credit card processing server would create backups at the checkout. Our customers became frustrated, even to the point of leaving their merchandise at the checkout counter and exiting the store, Schultz stated. As a result, in 2013 Tobin's Pharmacy replaced their existing retail system with Retail STARx from CAM Commerce Solutions, a subsidiary of Celerant Technology. This new platform also solved another major problem for them - bidirectional pharmacy POS interface - for faster patient checkout.
This integration (Retail STARx and McKesson EnterpriseRx) saves a massive amount of time at the pharmacy POS terminals and supports great customer service."
- Doug Schultz, President of Tobin's Pharmacy
Read the complete case study or learn how you can integrate Retail STAR with your dispensing system by clicking HERE
|